Privacy policy

At Cleara.shop, we value customer trust and recognize the importance of protecting personal information.

This Privacy Policy explains how Purpose Global Village collects, uses, stores, and protects customer information when customers:

  • Visit our Website;
  • Purchase bedside mats or bathroom absorbent mats;
  • Contact customer support;
  • Request returns or refunds.

1. Information We Collect

We may collect:

Personal Information

  • Name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Telephone number;
  • Order details;
  • Payment-related information;
  • Customer communications.

Technical Information

We may collect:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Website activity;
  • Cookies information;
  • Access time records.

2. Information Collected During Purchases

When customers purchase home products, information may be collected to:

  • Process orders;
  • Confirm payments;
  • Arrange delivery;
  • Provide customer assistance;
  • Handle returns;
  • Maintain transaction records.

3. Payment Information

Payments may be processed through secure third-party payment providers.

Cleara.shop does not intentionally store complete payment card details unless required for legitimate business purposes.

4. How We Use Information

Customer information may be used to:

  • Complete purchases;
  • Deliver products;
  • Send order updates;
  • Respond to inquiries;
  • Improve Website performance;
  • Prevent fraudulent activity;
  • Maintain legal and business records.

5. Cookies and Similar Technologies

Cleara.shop may use cookies to:

  • Improve website navigation;
  • Remember preferences;
  • Analyze website usage;
  • Enhance shopping experiences;
  • Support security features.

Customers may manage cookies through browser settings.

6. Information Sharing

We may share limited information with trusted service providers, including:

  • Payment processors;
  • Shipping providers;
  • Website hosting companies;
  • Customer support services;
  • Fraud prevention providers.

Information is shared only when necessary.

7. California Privacy Rights

Cleara.shop respects applicable California privacy protections.

California privacy laws provide consumers with certain rights regarding personal information, including transparency regarding collection and use practices.

Depending on applicability, California consumers may have rights relating to:

  • Accessing personal information;
  • Requesting information about data practices;
  • Managing certain privacy preferences.

8. Data Security

We use reasonable safeguards designed to protect personal information.

However, no online system can guarantee complete security.

9. Data Retention

Information may be retained for:

  • Order fulfillment;
  • Accounting;
  • Tax obligations;
  • Customer support;
  • Legal compliance.

10. Privacy Contact

Privacy questions may be sent to:

Email: [email protected]