Shipping policy
Cleara.shop strives to provide dependable and convenient shipping services for customers purchasing home comfort products.
1. Shipping Rates
Our shipping policy:
Orders $10.00 or more:
Free Shipping
Orders under $10.00:
$5.99 Shipping Fee
Shipping charges will be displayed during checkout.
2. Order Processing
Orders generally go through:
- Payment confirmation;
- Product preparation;
- Quality inspection;
- Packaging;
- Shipment.
Processing times may vary due to:
- Inventory;
- Holidays;
- Order volume;
- Carrier schedules.
3. Delivery Information
Delivery times may vary depending on:
- Shipping carrier;
- Customer location;
- Weather conditions;
- Transportation delays.
4. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Incorrect addresses may result in:
- Delivery delays;
- Returned packages;
- Additional shipping charges.
5. Lost or Damaged Packages
If a package is lost or damaged, customers should contact us with:
- Order number;
- Tracking details;
- Photos of damage if applicable.
We will review the situation and provide assistance.